Senior Systems Administrator
Idealogical Systems Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Markham • 🇨🇦 Canada
Visit company websiteJob Level
Senior
Tech Stack
CloudFirewallsVMware
About the role
- Create procedures related to the identification, prioritization, and resolution of issues.
- Assist in monitoring, tracking, and coordinating critical services on both the client site and datacentre/cloud-based solutions.
- Report the progress of projects in terms of time and financial performance.
- Develop and continually update document best-practice processes for client sites to ensure service standardization, documentation and process are tested and available to the support team.
- Ensure the security, reliability, and uptime of client networks by assisting in creating and maintaining weekly and monthly templated checklists and documenting the work completed thoroughly.
- Assist in the design, architecture, and deployment of new technologies and/or products at each client site together with the technical and sales teams.
- Account for resources invested in client and Idealogical related tasks.
Requirements
- Must-Have Skills & Qualifications
- University degree and 5 years of equivalent work experience.
- Microsoft MCSA or MCSE, AZ-104, MS-100 & MS-101 or current equivalent certification.
- VMware Certification.
- Fortinet certification.
- In-depth knowledge of computer hardware, including IBM, Lenovo, and Fortinet Firewalls.
- Application support experience with ConnectWise Automate & Manage.
- Liaise with vendors to oversee installation, and resolve adaptation issues.
- On-call duties as defined in the Idealogical after-hours policy.
- Valid Driver's license and reliable method of transportation.
- Legally able to work in Canada.
- Preferred Skills & Qualifications
- Experience with Apple, Backup and BDR solutions, and Web-Based Email Security platforms.
- Experience with desktop and server operating systems, including all Microsoft solutions on-premise and cloud-based.
- A desire to mentor, guide and motivate other technical staff to help them succeed.
Benefits
- 6 paid training and education days per year to help you fill your knowledge gap.
- We invest heavily in helping our people acquire skills dictated by the IT industry and pay for your professional certifications.
- Distinct regular events infused with competitive team games, good food and great conversations.
- In-house Chiropractor services provided by our trusted health practitioner, who uses cutting-edge tools and techniques to maximize your health.
- In-house Massage facility where you can take a break during the day and relax.
- An organization-wide group of people who looks out for you and goes above and beyond to help each other succeed.
- Competitive base salary.
- Competitive performance-based bonus plan.
- 3-week vacation to start.
- 6 personal days for those uninvited sicknesses, personal commitments (for example, unscheduled school closures), or just 'I don't feel like working today' days.
- Comprehensive health and dental benefits.
- State-of-the-art office space carefully designed to help you transition from the fatigue caused by work-from-home settings.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application supportnetwork securitycloud-based solutionsdocument best-practice processesissue resolutionresource accountingsystem architecturetechnology deploymentfinancial performance trackingchecklist documentation
Soft skills
mentoringguidingmotivatingcommunicationcoordination
Certifications
Microsoft MCSAMicrosoft MCSEAZ-104MS-100MS-101VMware CertificationFortinet certification