ICON plc

Patient Recruitment Lead

ICON plc

full-time

Posted on:

Location Type: Hybrid

Location: Warwickshire • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Program and configure complex surveys using web-based survey tools.
  • Translate survey logic, skip patterns, and branching into accurate configurations.
  • Perform thorough testing and quality assurance (QA) to ensure surveys function as intended across devices and browsers.
  • Collaborate with researchers or stakeholders to clarify requirements and offer configuration solutions.
  • Troubleshoot and resolve issues related to survey performance or logic errors.
  • Maintain and document survey versions, logic changes, and deployment schedules.
  • Support data integration efforts by ensuring clean and consistent data output for analysis.
  • Monitor live survey responses to identify technical or user experience issues.

Requirements

  • 1–3 years of experience with survey platforms (e.g., Qualtrics, Alchemer, SurveyMonkey, Confirmit).
  • Strong attention to detail and logic-based problem solving.
  • Experience in survey scripting and QA processes.
  • Excellent English language communication skills, both verbal and written.
  • Experience in healthcare, education, or customer experience industries.
  • Experience in clinical trials and drug development space preferred.
  • Bachelor’s degree.
Benefits
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
survey programmingsurvey configurationsurvey logicskip patternsbranchingquality assurancesurvey scriptingdata integrationdata output
Soft skills
attention to detaillogic-based problem solvingcommunication skills
Certifications
Bachelor’s degree