Technical Writer

• Developing and maintaining comprehensive technical documentation, including user guides, system manuals, and standard operating procedures (SOPs).
• Collaborating with developers, engineers, and subject matter experts to gather information and ensure accuracy in all technical documentation.
• Translating complex technical concepts into easy-to-understand content for diverse audiences, including end-users, clients, and internal teams.
• Ensuring consistency, clarity, and quality in all written materials, adhering to ICON's style guidelines and documentation standards.
• Providing leadership and mentorship to junior writers, supporting best practices in technical writing and promoting continuous improvement within the team.

Technical Writer

Senior Technical Writer

Senior Technical Writer, Group Underwriting