Technical Writer

• Identify, analyze, and document existing processes used by cyber incident analysts to ensure institutional knowledge is captured, organized, and accessible.
• Develop, standardize, and maintain procedures, templates, and documentation that align with established best practices and organizational requirements.
• Collaborate with analysts and leadership to create and refine new processes as operational needs evolve.
• Establish and monitor the integration of new processes and Standard Operating Procedures (SOPs) into ongoing workflows and existing operations.
• Ensure all documentation meets quality, clarity, and compliance standards.
• Work closely with subject matter experts (SMEs) to translate complex technical or operational information into clear, actionable guidance for both technical and non-technical audiences.

Technical Writer

Senior Technical Writing Specialist

Staff Technical Writer

Senior Technical Editor

Technical Writer

Technical Writer