Hyatt

Associate Manager, Localization

Hyatt

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $78,500 - $85,000 per year

Job Level

JuniorMid-Level

About the role

  • Collaborate closely with cross-functional partners such as brand, marketing, loyalty, digital and others
  • Support the execution of Hyatt’s enterprise-wide localization strategy to ensure consistent, high-quality multilingual content across all regions
  • Partner closely with cross-functional stakeholders—including brand, marketing, loyalty, digital, consumer insights and regional teams—to triage and manage translation requests
  • Identify localization opportunities, streamline workflows and maintain alignment with Hyatt’s brand standards
  • Own the end-to-end project lifecycle for various localization projects
  • Communicate regularly with cross-functional Hyatt stakeholders and translation vendors
  • Support the Senior Manager and Manager in implementing Hyatt’s localization vendor strategy and management
  • Advise internal teams, regional offices, hotel properties and agencies on best practices for multilingual content management
  • Continually identify opportunities to streamline localization processes and improve multilingual content quality and consistency across consumer touchpoints

Requirements

  • 5+ years of proven experience in multilingual omnichannel content creation and management, ideally within the hospitality, travel or consumer brands space
  • 3+ years of localization project management experience
  • Fluency or proficiency, both written and spoken, in one or more non-English language(s), with Spanish being a plus
  • Excellent attention to detail and strong organizational skills
  • Comfortable managing multiple projects and tasks under tight deadlines, and shifting priorities as needed
  • Capable of using tools to draw conclusions and make appropriate recommendations
  • Excellent communication skills, both written and verbal
  • Ability to work cross-functionally with various internal teams and external stakeholders
  • Ability to work effectively with peers and management with minimal direction
  • Strong desire to learn and excel in a fast-paced environment
Benefits
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
multilingual content creationlocalization project managementcontent managementtranslation management
Soft skills
attention to detailorganizational skillscommunication skillsability to manage multiple projectsadaptabilitycollaborationproblem-solving