Strategy

• Directs the development of multi-year behavioral health strategy, working closely with senior executives and advising functional areas on high-impact initiatives, including Medicaid innovation, and CCBHC expansion.
• Makes recommendations of strategic significance to executive leadership by analyzing complex trends, devising new methods, and influencing decisions with broad organizational impact.
• Advises and guides multiple internal teams, providing advanced subject matter expertise and leading the implementation of innovative models for integrated and trauma-informed care.
• Serves as behavioral health representative for Humana Illinois, routinely engaging with executive sponsors, state agencies, CCBHCs, and community leaders to drive collaborative, sustainable change.
• Oversees design and execution of programs to improve access, quality, and coordination of behavioral health services, utilizing strong analytic thinking to develop and refine new procedures and interventions.
• Exercises executive oversight of Mobile Crisis Response and vendor management, developing novel solutions and ensuring compliance with state and federal regulations.
• Ensures that all behavioral health operations not only meet, but exceed, regulatory, contractual, and accreditation requirements, supporting a culture of continuous improvement and compliance across the organization.
• Champions cross-functional and enterprise collaboration, influencing key outcomes in quality, provider relations, population health, and community engagement.
• Guides associates from foundational to complex project work, fostering knowledge growth and supporting high-performing, interdepartmental teams.
• Contributes to the development of organizational principles and objectives, utilizing unique expertise and inductive reasoning to achieve goals creatively and efficiently.
• Monitors, analyzes, and interprets emerging behavioral health and health equity trends, providing strategic advice to senior executives and recommending transformative opportunities across the enterprise.
• Leads performance measurement and quality improvement efforts, sponsoring data-driven decision-making around network adequacy, utilization, member outcomes, and health equity objectives.
• Facilitates strategic advisory councils, learning collaboratives, and community forums, establishing Humana as a trusted partner in behavioral health innovation.

Behavioral Health Strategy Lead

Director, Strategic Initiatives

Business Strategy and Initiative Manager – Integration Manager

Technology Strategy Consultant – Manager

Senior Associate, Technology Strategy Consultant