Engineer

• Support strategic customers in their use of the Hugging Face Hub (models, datasets, spaces, APIs), from onboarding to large-scale production deployment.
• Work closely with product and engineering teams to gather customer feedback, influence the roadmap, and co-create critical features (e.g., monetization, permission management, advanced security).
• Ensure stability, scalability, and security of customer deployments, especially for demanding use cases (enterprise, private cloud, regulated environments).
• Develop technical resources (guides, notebooks, templates) to empower users and drive adoption.
• Act as the voice of our customers internally, translating their business needs (growth, incremental revenue, innovation) into clear technical requirements.

Hub Success Engineer

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Experienced Workplace Engineer