Systems Engineer

• Lead the implementation of a new Accounts Receivable management tool and serve as the long-term owner of the system.
• Analyze and improve AR-related business processes, including cash applications, collections, and customer billing inquiries via championing new system features or leveraging AI and automation
• Translate business requirements into clear, actionable tasks and implementation plans for engineering and product teams.
• Partner with internal stakeholders, including Quote-to-Cash, Finance, and Engineering, to identify pain points, gather feedback, and ensure alignment on solutions.
• Configure, monitor, and optimize our financial systems, including building customized solutions on third-party applications and monitoring system integrations.
• Use data to analyze trends, uncover root causes of problems, and influence change. This includes using SQL and Looker for data analysis.
• Handle a significant volume of JIRA tickets related to Accounts Receivable, ensuring timely resolution and identifying opportunities for system improvements.
• Act as the AR subject matter expert for future FinTech projects.

Business Systems Analyst, Accounts Receivable

Senior Business Systems Analyst