HP

Employee Listening Program Manager

HP

full-time

Posted on:

Location Type: Office

Location: Spring • Texas, Washington • 🇺🇸 United States

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Salary

💰 $130,700 - $215,500 per year

Job Level

SeniorLead

Tech Stack

Python

About the role

  • Partner with the Senior Director of People Insights, Director of Employee Listening, and cross-functional teams to shape and manage HP’s employee listening programs.
  • Play a pivotal role in strengthening a culture of feedback, designing scalable listening mechanisms, and delivering actionable insights that inform decision-making and drive high performing organizational improvement.
  • Oversee high-visibility global listening programs, including annual and pulse surveys and qualitative research.
  • Serve as a subject matter expert for survey science, research design, advanced analytics, and listening technology, reporting, and analytics.
  • Develop and execute a scalable, agile employee listening strategy aligned with broader talent and business objectives.
  • Manage enterprise-wide listening programs, including census, pulse, and lifecycle surveys.
  • Architect frameworks for employee listening in partnership with Talent, Technology, and Legal/Privacy stakeholders.
  • Stay current with industry trends, consortia participation, vendor offerings, and best practices, evolving the listening strategy accordingly.
  • Design, implement, and analyze surveys and other feedback mechanisms.
  • Scale qualitative research approaches (focus groups, interviews) and partner on deep-dive sentiment projects.
  • Analyze employee feedback, identify trends, and create dashboards, reports, and presentations for stakeholders.
  • Translate insights into actionable recommendations, partnering with business leaders to drive change and measure impact.
  • Build a world-class employee listening team and ensure integrated data sources and holistic insights are delivered to internal stakeholders and user groups.

Requirements

  • 10+ years of experience in employee listening, people analytics, or quantitative HR functions, including 4+ years of listening-related project management.
  • Proven track record in designing, implementing, and managing large-scale employee listening programs in complex, matrixed organizations.
  • Master’s degree in Industrial/Organizational Psychology or a related field; PhD preferred.
  • Deep technical expertise in survey and qualitative research methodologies, psychometrics, and construct/content validation.
  • Proficiency in survey platforms (Glint, Qualtrics) and analytics/BI tools (PowerBI, Databricks, Python); experience with SPSS, R, or similar.
  • Experience using Natural Language Processing for qualitative survey analysis is a plus.
  • Strong business acumen, user-centric approach, and consulting skills to influence leaders across the organization.
  • Exceptional communication skills across technical and non-technical teams and all levels of seniority.
  • Demonstrated success in stakeholder management, executive influence, and partnership.
  • Experience designing culturally sensitive listening strategies for global, diverse populations.
  • Highly adaptable, comfortable navigating ambiguity and change, with excellent organizational and project management skills.
  • Sound judgment and discretion in handling confidential information, and deep understanding of data privacy principles.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
employee listeningpeople analyticsquantitative HR functionsproject managementsurvey methodologiesqualitative researchpsychometricsNatural Language Processingdata privacy principlesanalytics
Soft skills
business acumenuser-centric approachconsulting skillscommunication skillsstakeholder managementexecutive influencepartnershipadaptabilityorganizational skillsproject management skills
Certifications
Master’s degree in Industrial/Organizational PsychologyPhD in related field