Robotics

• Lead the design, development, and deployment of complex IT process automation solutions across infrastructure and operations.
• Drive innovation in automation strategies to enhance efficiency, reduce manual intervention, and improve service reliability.
• Provide technical leadership and guidance to engineering teams on automation best practices and frameworks.
• Own the end-to-end strategy and execution of CMDB architecture, ensuring data accuracy and completeness.
• Fully deploy and optimize ServiceNow Discovery across servers, storage, and network devices in data centers.
• Define and enforce governance policies to maintain the integrity and health of the CMDB.
• Act as the chief architect for IT process automation, providing strategic direction and innovative solutions to support evolving business needs.
• Collaborate with stakeholders to design scalable, resilient, and secure IT solutions.
• Serve as the escalation point for complex technical issues, providing expert-level troubleshooting and resolution.
• Analyze and resolve performance and integration challenges across IT systems.
• Partner with cross-functional teams, including infrastructure, operations, and cybersecurity, to deliver high-impact solutions.
• Mentor and develop engineers, fostering a culture of technical excellence and innovation.

Senior Engineer, IT Process Automation

RPA Engineer