Product Manager

• Act as the primary liaison between Hardware and Services leadership to ensure serviceability is a core design principle.
• Translate services strategies (e.g., predictive support, remote remediation, ADP, sustainability, lifecycle extensions) into hardware feature requirements.
• Shape and maintain a services-integrated HW roadmap, aligning with corporate growth initiatives.
• Drive cross-functional collaboration between HW engineering, design, and Services Product Managers.
• Influence design trade-offs to optimize serviceability without compromising innovation.
• Develop and track serviceability KPIs (repairability, parts availability, time-to-repair, cost-to-serve).
• Ensure compliance with regional regulations (EU right-to-repair, sustainability mandates, etc.).
• Represent the “voice of services customers” within hardware programs, advocating for end-to-end lifecycle experiences.
• Present business cases to executives that demonstrate how service-ready design directly impacts customer loyalty and profitability.
• Mentor cross-functional teams on designing for serviceability and lifecycle value.

Senior Hardware Services Product Manager

Product Manager, AI – Digital Products

Product Manager, Specialized Compute – AI, Edge, Telco

Product Manager, Specialized Compute – AI, Edge, Telco