Hopper

Site Reliability Engineer – Platform Infrastructure

Hopper

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇪 Ireland

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Job Level

Mid-LevelSenior

Tech Stack

CloudDistributed SystemsDNSGoogle Cloud PlatformKubernetesNoSQLPythonSQLTerraform

About the role

  • Improve and evolve platform tooling to support a growing number of services and teams across Hopper.
  • Design infrastructure workflows that are simple, consistent, and scalable — enabling engineers to build and deploy with confidence.
  • Drive automation across key infrastructure components, reducing manual work and increasing reliability.
  • Adapt and scale infrastructure offerings to meet the needs of product teams while maintaining a cohesive and maintainable platform.
  • Participate in incident response for platform-level issues as part of a globally distributed, sustainable on-call rotation (with team coverage across the Americas and Europe).
  • Support engineering teams by troubleshooting platform issues, answering infrastructure-related questions, and reviewing pull requests that affect core systems.
  • Collaborate with a small, high-impact team of SREs, focused on operational excellence, performance, and developer experience.

Requirements

  • Professional experience in SRE, DevOps, Software Engineering, or Systems Engineering, with a passion for building reliable, scalable infrastructure.
  • Strong troubleshooting and incident response skills across distributed systems and cloud-native environments.
  • Solid system design and analytical thinking, with a focus on simplicity, performance, and maintainability.
  • Clear and effective communication skills, with the ability to collaborate across engineering teams.
  • Hands-on experience with major cloud platforms — ideally Google Cloud Platform (GCP).
  • Deep familiarity with Infrastructure as Code, preferably using Terraform.
  • Experience building and operating with containers and Kubernetes, and tools like Helm or Kustomize.
  • Working knowledge of Service Mesh technologies, preferably Istio.
  • Solid understanding of networking fundamentals — DNS, TLS, certificates, ingress controllers, etc.
  • Knowledge of cloud and infrastructure security best practices, including IAM, RBAC, and network segmentation.
  • Familiarity with authentication and authorization protocols and technologies.
  • Experience with observability stacks — logs, metrics, tracing, and APM (preferably using Datadog).
  • Practical knowledge of CI/CD pipelines and deployment automation.
  • Exposure to database technologies, both SQL and NoSQL.
  • Comfortable writing scripts in Bash, Python, or similar scripting languages to automate routine tasks and build tooling.
Benefits
  • Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
  • Hopper offers a monthly cash allowance to supplement costs related to private Medical, Dental and/or Life insurance coverage.
  • Employees in Ireland have the option to contribute to a PRSA (private retirement savings account) with Irish Life.
  • Please ask us about our very generous parental leave, much above industry standards!.
  • Unlimited PTO.
  • Flexdesk Access Pass AND Work-from-home stipend.
  • Carrot Cash travel stipend.
  • An entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SREDevOpsSoftware EngineeringSystems Engineeringtroubleshootingincident responseInfrastructure as CodeTerraformKubernetesCI/CD
Soft skills
analytical thinkingcommunication skillscollaborationoperational excellenceperformance focusdeveloper experience