Hiscox

Business Analyst

Hiscox

full-time

Posted on:

Location Type: Office

Location: London • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Develop and drive our business analysis capabilities, recommending changes to improve and influence decision making
  • Carry out research and analysis and present findings in a clear and simple way to explain the situation and inform and influence decision making
  • Work with stakeholders to produce clear problem and opportunity statements
  • Identify relevant stakeholders and act as the single point of contact for requirements
  • Use a variety of methods to elicit and validate requirements/user stories
  • Analyse and define functional and non-functional requirements to take account of business goals and priorities
  • Write User stories based on core requirements gathered from the business
  • Support the translation of business requirements into solution/technical requirements
  • Develop a good working knowledge of the business goals, priorities and processes for the relevant business areas
  • Document and analyse as-is processes, making recommendations for improvement
  • Design, validate and clearly document efficient to-be business processes that align to our target operating model, behaviours and values
  • Assess the impact of the changes we will be making on people, process and systems
  • Identify training needs and support the design and delivery of relevant training to ensure transition and user adoption
  • Support the design of the user adoption approach and manage and track adoption during transition
  • Design and manage User Acceptance Testing processes and scripts to ensure solutions and processes are signed off
  • Contribute to the design of the on-going solutions and user support required after transition
  • Contribute to the creation of the benefits tracking and delivery plan showing a clear link between requirements, deliverables/functionality and expected benefits

Requirements

  • Insurance and Lloyd’s experience – preferably a background within Delegated Authority
  • AS IS & TO BE Process Mapping
  • Requirements Gathering
  • Detailed Analysis
  • Running Workshops/interviews
  • Strategic Mindset
  • Process Improvement
  • Stakeholder Management
  • Benefit Writing
  • Data Analysis
  • Experience of working on medium sized projects in a Business Analyst role
  • Experience of working in a matrix team across multiple internal and external teams including third party suppliers
  • The ability to build relationships and influence across all levels of the organisation
  • Experience of working with Agile and using tools such as Jira
  • Commercially and customer minded – able to analyse and interpret information to develop clear requirements that deliver customer and outcome focussed solutions
  • Experience of business process design and implementation
  • Advanced Microsoft office skills (Word, PowerPoint, Excel)
  • Advanced Visio (or other process modelling software) skills
  • Excellent workshop facilitation skills
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Employee wellbeing programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Requirements GatheringData AnalysisProcess ImprovementBusiness Process DesignUser Acceptance TestingAS IS & TO BE Process MappingDetailed AnalysisUser Story WritingAgile MethodologyBenefits Tracking
Soft skills
Stakeholder ManagementStrategic MindsetWorkshop FacilitationRelationship BuildingInfluencing SkillsCommunication SkillsTraining Needs AssessmentProblem SolvingAnalytical ThinkingUser Adoption Management