Hiiya

Learning & Development Manager

Hiiya

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

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Salary

💰 $132,000 - $165,000 per year

Job Level

Mid-LevelSenior

About the role

  • Design and Develop Programs: Build comprehensive, functional onboarding and development programs from the ground up that scale across regions and functions.
  • Partner with SMEs: Collaborate with experts throughout Hiya to translate business-critical knowledge into engaging and accessible learning content.
  • Leverage Learning Technologies: Evaluate and select innovative learning technologies, platforms, and analytics tools to design and deliver engaging, scalable learning experiences across multiple modalities (e-learning, instructor-led, blended, and microlearning formats)
  • Enable Rapid Ramping: Create learning pathways that accelerate productivity and performance for new hires and employees in new roles.
  • Measure and Optimize: Define success metrics for learning effectiveness, track engagement and outcomes, and iterate on programs to continuously improve.
  • Champion the Learning Culture: Partner closely with executive and senior leaders to embed continuous learning, curiosity, and professional growth into Hiya’s culture. Act as a trusted advisor to leadership, shaping strategies that align learning initiatives with business goals and organizational values. Influence and inspire leaders to model learning behaviors, create space for development within teams, and reinforce a growth mindset across the company. Drive initiatives that make learning a core part of Hiya’s identity.

Requirements

  • 5+ years of experience in Learning & Development, Instructional Design, or Talent Development roles.
  • Proven experience designing and launching learning programs from scratch in a fast-growing or global environment.
  • Strong collaboration skills with the ability to partner with subject matter experts and cross-functional stakeholders.
  • Familiarity with leading-edge learning technologies (e.g., LMS, LXP, AI-based learning tools, microlearning platforms).
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.
  • Excellent communication, facilitation, and storytelling abilities.
  • A passion for people development and building inclusive, impactful learning experiences.
  • Nice to Haves: Experience in a high-growth tech or SaaS environment; Certification in instructional design, adult learning, or related areas; Experience with global learning initiatives or multilingual audiences.
Benefits
  • Equity compensation
  • 401K program with 3% match through Fidelity Investments
  • Self managed vacation plan
  • 15 Paid holidays including Recharge Days
  • 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
  • Flexible spending, health savings accounts and Pretax dependent day care savings plan
  • Paid parental leave
  • Voluntary Life and AD&D, and Accident insurance options
  • Employer-paid life insurance
  • Employer-paid long-term disability coverage (in qualifying states)
  • Donation Matching for a charity of your choice (up to $1,000/ year)
  • $1,000/year reimbursement in Professional Development funds

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Learning & DevelopmentInstructional DesignTalent DevelopmentProgram DesignLearning PathwaysSuccess Metrics DefinitionProgram OptimizationContent DevelopmentProject Management
Soft skills
CollaborationCommunicationFacilitationStorytellingInfluencingAdvisingGrowth MindsetCuriosityPeople DevelopmentLeadership
Certifications
Instructional Design CertificationAdult Learning Certification