Hiiya

Product Marketing Manager, SMB Audience – Digital Growth

Hiiya

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

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Salary

💰 $140,000 - $175,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Go

About the role

  • Go-to-market strategy: define and execute the GTM plan for SMB and self-serve segments across Hiya’s product portfolio.
  • Product partnership: work with the Product team to identify market opportunities, validate product–market fit for new SMB offerings, and shape roadmaps based on customer insights.
  • Audience clarity: develop ICPs, segmentation frameworks, and messaging that speaks directly to SMB buyers.
  • Self-serve funnel: partner with Product, Demand Gen, and Lifecycle teams to improve acquisition, sign-up, nurture, and activation flows that increase conversion and adoption.
  • Conversion experiments: design and test packaging, pricing, and journey optimizations to increase trial-to-paid rates and average revenue per account.
  • Campaign development: drive scalable, automated growth through website, email, and in-product programs.
  • Product storytelling: turn technical capabilities into simple, compelling narratives across web, ads, and lifecycle channels.
  • Performance analysis: track and interpret conversion, retention, and revenue metrics to guide roadmap priorities and marketing investments.

Requirements

  • 3–6 years in SaaS product marketing, growth marketing, or a hybrid PMM / growth role
  • Hands-on experience with digital or product-led growth: website optimization, trials, activation journeys
  • Ability to turn complex capabilities into clear, outcome-driven messages for SMB buyers
  • Comfort working with funnel data, conversion metrics, and A/B testing to guide decisions
  • Strong cross-functional collaborator across product, marketing, design, and sales
  • Curiosity for user behavior and how small optimizations drive outsized results
Benefits
  • Equity compensation
  • 401K program with 3% match through Fidelity Investments
  • Self managed vacation plan
  • 15 Paid holidays including Recharge Days
  • 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
  • Flexible spending, health savings accounts and Pretax dependent day care savings plan
  • Paid parental leave
  • Voluntary Life and AD&D, and Accident insurance options
  • Employer-paid life insurance
  • Employer-paid long-term disability coverage (in qualifying states)
  • Donation Matching for a charity of your choice (up to $1,000/ year)
  • $1,000/year reimbursement in Professional Development funds

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
go-to-market strategyproduct marketinggrowth marketingwebsite optimizationconversion metricsA/B testingcustomer insightssegmentation frameworkscampaign developmentperformance analysis
Soft skills
cross-functional collaborationcommunicationcuriosityanalytical thinkingstorytelling