Services Product Manager
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $119,500 - $275,000 per year
Job Level
Mid-LevelSenior
About the role
- Define and execute the vision and strategy for services products, aligning with overall business goals and market demands.
- Identify customer pain points and opportunities to create innovative service solutions.
- Perform market research and competitive analysis to ensure services offerings remain relevant and differentiated.
- Develop and maintain a clear, actionable product roadmap for services offerings.
- Collaborate with cross-functional teams (e.g., sales, marketing, operations, and engineering) to prioritize features and enhancements.
- Engage with customers to understand their needs, challenges, and expectations.
- Use qualitative and quantitative data to inform decision-making and improve services products.
- Work closely with service delivery teams to ensure offerings are scalable, efficient, and aligned with customer requirements.
- Monitor and analyze key performance indicators (KPIs) to assess the success of services products.
Requirements
- Bachelor’s degree in business, marketing, engineering, or a related field; MBA or equivalent experience is a plus.
- Proven experience as a Product Manager, ideally within services or SaaS industries.
- Strong understanding of customer experience and service delivery principles.
- Exceptional analytical and problem-solving skills, with the ability to translate customer needs into actionable strategies.
- Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and stakeholders.
- Demonstrated ability to manage multiple priorities and projects in a fast-paced environment.
- Proficiency in product management tools (e.g., Jira, Trello, or similar) and data analysis software.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementmarket researchcompetitive analysisdata analysisservice delivery principlescustomer experienceproduct roadmap developmentKPI monitoringproblem-solvinganalytical skills
Soft skills
communicationinterpersonal skillscollaborationprioritizationproject managementstrategic thinkingcustomer engagementinnovationadaptabilityteamwork
Certifications
Bachelor’s degreeMBA