Product Specialist

• Responsible for achieving Sales and GP goals for Owned Brands and the Outlet Center in assigned territory.
• Promotes sales by contacting customers and HS Sales and Support Teams and by taking and responding to inbound calls and communications from customers and Internal Teams regarding Owned Brands and the Outlet Center.
• This includes placing incoming orders in the appropriate ordering system and using sales techniques such as upselling, cross-selling, and suggesting add-ons with each order.
• Serves as product subject matter expert for Owned Brands and understands product portfolio.
• Conducts product demonstrations and training, both in-person and virtually, and acts as a liaison for technical services.
• Remains up to date on Owned Brand and competitors’ promotions and handles submissions for promotional offers for Owned Brands as applicable.
• Collaborates with Field Sales and Operation Teams to manage communication flow on Outlet Center equipment installs.
• Participates in BDMs, internal facing sales events and meetings, and attends and participates in tradeshows/conventions as necessary.

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