HealNow

Director of Engineering – Integrations

HealNow

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

Tech Stack

ETL

About the role

  • Own the end-to-end technical implementation of integrations with external systems (e.g., PMS providers, SMS platforms, pharmacy tech systems).
  • Serve as the technical liaison with external engineering teams - including pharmacy partners, switch providers, SMS vendors, and enterprise clients.
  • Own technical documentation for internal use and customer-facing engineering and implementation teams.
  • Assist with maintaining and scaling Snowflake database and support creation of dashboards and reports.
  • Design and optimize data architecture and infrastructure to support scalable, HIPAA compliant healthcare data workflows.
  • Ensure consistency and parity across integrations to maintain platform wide stability and performance.
  • Manage field usage and data storage across integrations in partnership with Product and Implementation teams.
  • Stay ahead of integration changes across PMS vendors and ensure HealNow remains fully compatible and interoperable.
  • Troubleshoot, maintain, and improve existing integrations to ensure reliability, uptime, and performance.
  • Translate complex integration logic into clear technical documentation for internal and external teams.
  • Partner closely with Product, Implementation, and Enterprise Client Engineering teams to align on requirements, timelines, and integration best practices.
  • Provide ongoing support and guidance to enterprise clients during integration rollout and post-launch phases.
  • Stay current on trends in pharmacy technology and integration architecture.

Requirements

  • Deep understanding of pharmacy data workflows and PMS integration architecture.
  • NYC or Remote US based.
  • 7+ years of engineering experience with at least 3 years leading integrations or API-based architecture.
  • Prior experience working with Pharmacy PMS’s or healthcare Saas required.
  • Proficiency with Snowflake, APIs, webhooks, ETL pipelines, and system-level integrations.
  • Experience working with or within Pharmacy systems
  • Excellent written and verbal communication skills; capable of translating tech for non-technical audiences.
  • Strong knowledge of healthcare data standards and privacy/security.
  • Experience working in fast-paced; high-growth startups or scaling tech environments.
  • High accountability, bias for action, and ability to operate with autonomy and clarity.
  • Bonus: Experience working with high-growth SaaS products in the healthtech or pharmacy tech space.
Benefits
  • Salary band and bonus or commission (if applicable) are competitive
  • Comprehensive packages, including healthcare, dental, and vision coverage
  • 401(k)
  • Opportunities for career growth and development in an innovative and expanded opportunity
  • Collaborative and dynamic work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
APIETL pipelinesSnowflakedata architecturesystem-level integrationsintegration logictechnical documentationHIPAA compliancepharmacy data workflowsPMS integration architecture
Soft skills
written communicationverbal communicationtranslating technical conceptshigh accountabilitybias for actionautonomyclaritycollaborationguidancesupport