Systems Administrator
Halborn
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
CloudCyber SecurityMacOSWeb3
About the role
- Administer the IT helpdesk, including ticket triage, escalation, and resolution, ensuring timely support for 90+ security engineers and staff.
- Troubleshoot and resolve Level 1 technical issues related to hardware, software, and user accounts.
- Install, configure, and administer software, hardware, and inventory—including laptops and peripherals—throughout their lifecycle.
- Administer devices to ensure compliance with security policies such as encryption, patching, and endpoint configuration standards.
- Administer the employee lifecycle process, including onboarding, offboarding, and access provisioning.
- Work closely with the security team to ensure systems and processes meet compliance and assurance standards.
- Monitor and address ongoing compliance tasks and support external audit readiness.
- Perform and support internal audits, access reviews, and compliance checks to identify gaps, improve processes, and ensure regulatory alignment.
- Triage and respond to internal incidents, contributing to post-incident reviews and remediations.
- Create and maintain clear technical documentation for internal teams and end users, covering systems, procedures, and configurations.
Requirements
- 2+ Years of Security Engineering or Systems Administrator experience.
- The ability to communicate effectively about cybersecurity, blockchain technologies, and risk management with stakeholders at all levels.
- Strong problem-solving and analytical skills; able to quickly learn and digest information and then apply it.
- Ability to work in a highly adaptable and nimble team environment with responsive communication.
- Strong passion to learn and work in the blockchain / web3 industry
- Microsoft Workspace administration
- Windows and MacOS
- Endpoint administration & management
- Information Technology Asset Management
- Cloud service management
- Technical support for users
- Create and maintain detailed guides & technical documentation
Benefits
- Health insurance
- Remote work options
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
security engineeringsystems administrationtechnical supportendpoint administrationcloud service managementinformation technology asset managementtroubleshootinghardware installationsoftware configurationcompliance checks
Soft skills
problem-solvinganalytical skillseffective communicationadaptabilityteam collaborationstakeholder engagementpassion for learningresponsiveness