Support Engineer

• Troubleshoot and resolve issues across the HackerRank platform, including web applications, APIs, ATS integrations, and developer tools.
• Collaborate with engineering teams to reproduce issues, identify root causes, and validate fixes.
• Guide customers through SSO (SAML/OIDC) and SCIM integration setup, primarily with Okta and other IdPs. standards, such as SAML and SCIM.
• Exhibit exceptional ownership and communication skills, clearly and confidently engaging with customers through tickets and live Zoom sessions.

Technical Support Engineer

Technical Support Engineer

Technical Support Representative I

Technical Support Engineer

Technical Support Specialist