Salesforce Analyst

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate the value of recommended Salesforce solutions and approaches to stakeholders
• Lead discovery and requirements refinement sessions to uncover business, functional, and technological needs
• Analyze and document business processes, workflows, and existing methodologies
• Write clear and comprehensive user stories and acceptance criteria
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design and implement Salesforce solutions using declarative tools such as Lightning Flow Builder, dynamic forms, validation rules, and approval processes
• Build automations using record-triggered flows, screen flows, and scheduled flows
• Manage data migrations to and from Salesforce, including data profiling, cleansing, and validation
• Draft custom development specifications and coordinate delivery and testing with development teams
• Iterate Salesforce solutions through adaptive-agile cycles with the customer Product Owner
• Develop training curriculum and deliver sessions to end users
• Collaborate with the Guidehouse Project Manager to ensure delivery within scope, budget, and timeline

Salesforce Business Analyst

Salesforce Business Analyst

Expert Salesforce Business Analyst

Salesforce Business Analyst

Salesforce Business Analyst

Senior Salesforce Business Analyst