Customer Success Manager

• Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement
• Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness
• Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes
• Stay updated on CRM trends and best practices, continually enhancing strategies and processes
• Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes
• Manage daily CRM campaigns, overseeing activities to maintain high-quality standards
• Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution

Senior CRM Manager

Specjalista ds. Analiz, CRM

Customer Success Specialist

Customer Success Manager

Head of Customer Success – Implementation