Senior CRM Manager
Growe
full-time
Posted on:
Location Type: Remote
Location: Remote • 🌎 Anywhere in the World
Visit company websiteJob Level
Senior
About the role
- Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement;
- Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness;
- Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes;
- Stay updated on CRM trends and best practices, continually enhancing strategies and processes;
- Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes;
- Manage daily CRM campaigns, overseeing activities to maintain high-quality standards;
- Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.
Requirements
- At least 3+ years of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;
- Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;
- Upper intermediate English, with strong written and spoken communication skills;
- Experience in the iGaming industry will be a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM managementcampaign managementreportingprocess optimizationno-code platforms
Soft skills
communicationcollaborationorganizational skills