Program Manager

• Lead the program area: set strategic goals, objectives, milestones; align with facility/VHA project mission and priorities.
• Plan, organize, direct and evaluate all aspects of the program—including staffing, budget/resource allocation, policy/procedure development, and performance monitoring.
• Manage a multidisciplinary team to deliver coordinated, high‐quality service
• Ensure compliance with national VHA directives
• Use data and performance measures to evaluate program effectiveness, identify opportunities for improvement, and implement quality improvement initiatives.
• Develop and monitor program budgets, track fund control points, forecast resource needs, and implement cost‐effective strategies.
• Oversee staff development: orientation, competencies, training, performance evaluations, setting staff objectives, recommending awards/advancements, and managing disciplinary issues as needed.
• Develop, implement, and maintain standard operating procedures (SOPs), program manuals, workflows, and documentation systems.
• Communicate program status, risks, outcomes, and recommendations to senior leadership; prepare special reports and briefings as required.

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