Director of Customer Success – Energy Management
Gridium
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Lead
About the role
- Managing the commercial relationship for key accounts
- Managing the workload and work product of a team of Energy Managers and Energy Analysts
- Directing the commercial focus of the Customer Success team
- Working directly with a set of assigned customers to achieve deep energy savings
- Developing account plans that map customer objectives to Gridium’s value
- Building and maintaining strong, long lasting executive level customer relationships
- Ensuring timely and successful delivery of our solutions according to customer needs
Requirements
- Extensive (7+ years) prior work experience in a Customer Success or Account Management role
- Demonstrated experience in a senior or leadership capacity
- Experience owning a revenue or retention quota in a customer success or account management capacity
- Strong business acumen and judgment
- Track record of influencing commercial outcomes
- Ability to travel monthly to visit in person with customers
- Bachelor's degree required
- Prior experience with advanced energy and/or financial spreadsheet modeling
- Experience in Energy Management
Benefits
- equity grant
- 401(k) with 4% match
- great health plan
- vision
- dental
- generous parental leave
- flexible vacation policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
energy managementfinancial spreadsheet modeling
Soft skills
customer relationship managementleadershipbusiness acumenjudgmentinfluencing outcomes
Certifications
Bachelor's degree