Granicus

Revenue Technology Enablement Manager

Granicus

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇷 Costa Rica

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Represent the seller's point of view in Business Systems and Operations across the entire lead-to-revenue workflow.
  • Develop and document user workflows for sales and revenue teams ensuring alignment with Granicus’s sales methodology and process.
  • Create, identify , and refine technology workflows and documentation supporting critical sales activities.
  • Quantify and report on user adoption, tool utilization , and productivity metrics to inform enablement strategy and platform optimization.
  • Manage tool governance, standard operating procedures (SOPs), and ensure appropriate user settings and guidelines are in place and maintained.
  • Troubleshoot technical challenges and serve as the front-line platform response.
  • Test new features and platform functions before and after implementation to ensure readiness and usability.
  • Innovate with in-platform AI capabilities to streamline user workflows, reduce friction, and eliminate duplicative tasks across the sales tech stack.
  • Implement a systematic approach to the adoption, implementation, and ongoing maintenance of various technology platforms within the Sales organization.
  • Participate in high-impacts parts of the planning cycle for Integrations, New GTM Initiatives, and Territory Updates.
  • Become an expert in our systems and processes and act as a subject matter expert to the business.
  • Act as an internal business partner to Sales Leadership. Form a regular cadence and build a strong internal brand within your stakeholder group.

Requirements

  • Bachelor's degree in Business , technology, or related fields OR equivalent experience
  • Technical p latform certificatio ns (ex: Salesforce trailhead)
  • 5+ years of experience in Business Systems, sales enablement, sales operations, preferably in a SaaS model, or B2G environment
  • Demonstrated experience in implementing & training tech stack workflows, technology adoption and productivity that drive revenue growth
  • Adept in driving change management for technology & productivity in revenue organizations
  • Effective project management skills, including challenging the status quo and identifying needs to re-assess existing approaches/processes; proven ability to oversee a project with objective of prioritizing and investing time appropriately
  • Ability to work under pressure and within short time constraints in a complex system and business integrated environment
  • Must be able to set expectations with internal customers, and meet those expectations
  • Salesforce experience required in Lightning Experience and CPQ
  • Experience with other best-in-class sales technology, including but not limited to: Salesloft , Clari, Gong, Highspot
Benefits
  • Flexibility & Balance
  • Flexible Time Off – Take the time you need to rest, recharge, and live your life.
  • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
  • Work From Home Reimbursement – Support a productive home office environment.
  • Health & Wellness
  • Private health, vision, dental and life insurance – Comprehensive coverage for you and your family.
  • On-Demand Mental Health Support – Access to Headspace and other wellness tools.
  • Family Paid Parental Leave - For both birthing and non-birthing parents.
  • Growth & Recognition
  • Online Learning Platforms – Fuel your professional development.
  • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business systemssales enablementsales operationstechnology adoptionproject managementchange managementuser workflowstool governanceAI capabilitiesSaaS
Soft skills
effective communicationability to work under pressurestakeholder managementproblem-solvingadaptabilitycollaborationleadershiporganizational skillscritical thinkingtime management
Certifications
Bachelor's degreetechnical platform certificationsSalesforce Trailhead