Gram Group

Internal Sales Representative – German Speaking

Gram Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Customer consultation: Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs.
  • Sales support: Prepare and follow up on quotations, and actively convert inquiries into orders.
  • Order processing: Enter customer orders into our systems and ensure excellent after-sales support via phone and email.
  • Product knowledge: Learn and continuously deepen your understanding of our products to deliver added value to customers.
  • Team collaboration: Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback.

Requirements

  • Experience with technical or technological products is essential.
  • You must be comfortable understanding and explaining complex products to customers.
  • Experience in e-commerce or online customer interactions is a strong plus, but not mandatory.
  • Native-level German is required.
  • Either English or Spanish proficiency is beneficial, especially for communication with colleagues.
  • Strong organizational skills and a self-starter attitude.
  • Excellent communication skills and a genuine interest in helping customers.
  • Solid understanding of digital tools (e.g. CRMs, e-commerce platforms, email support systems).
Benefits
  • A dynamic role in a fast-growing and forward-thinking company transforming an old-fashioned industry.
  • Real impact: your work directly influences customer satisfaction and business growth.
  • Remote work flexibility and a supportive, collaborative culture.
  • Competitive compensation and professional development opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical product knowledgee-commerce experienceorder processing
Soft skills
customer consultationorganizational skillsself-starter attitudeexcellent communication skillsteam collaboration