Account Manager

• Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, developing new opportunities at a level consistent with or exceeding company expectations.
• Understand customer needs and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business.
• Demonstrate focus on actions and tactics to produce positive sales results.
• Demonstrate appropriate knowledge of the customers’ products and services to create business strategies to increase revenue.
• Understand Grainger’s Value Proposition and to customers, providing solutions to grow profitable sales.
• Establish customer and market priorities to build a strategic course of action to accomplish sales goals.
• Develop and implement account reach strategies to include regular business reviews for key customers to maximize sales.
• Observe company sales and pricing guidelines to include all healthcare compliance standards.
• Leverage all resources and technical support available.
• Document and understand impact of customer-focused activities to increase productivity and sales within assigned customers.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
• Process discipline, ability to align planning objectives with a pipeline development process to grow market revenue.
• Responsible for generating positive sales growth within specific assigned customers with an average of 10 current accounts and between $5 to $10M dollars annually.

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