QA & Training Manager – Provider Enablement
Golden Pear Funding
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $89,000 - $134,000 per year
Job Level
Mid-LevelSenior
About the role
- Partner with the Head of Operations to design and deliver training addressing audit findings, regulatory requirements, and policy updates.
- Monitor provider performance and documentation practices, ensuring adherence to care planning, reporting, and compliance requirements.
- Develop QA dashboards, reports, and documentation to measure training effectiveness and compliance outcomes.
- Serve as a subject matter resource for interpreting compliance standards and embedding them into day-to-day operations.
- Establish standardized compliance and quality processes that can scale with company growth.
- Collaborate with product, operations, and customer success teams to integrate compliance and quality considerations into product enhancements.
- Document compliance and quality impact metrics for reporting to funders, health plans, and executive leadership.
- Act as a change leader, ensuring readiness for new initiatives, system updates, and evolving regulatory requirements.
Requirements
- 5+ years of experience in compliance or quality assurance in healthcare or community-based care.
- Strong understanding of Medicaid, CHW models, and community-based care.
- Strong organizational and project management skills, with ability to manage multiple priorities.
- Demonstrated ability to integrate compliance and quality principles into training and operational processes.
- Bilingual and/or experience in culturally responsive training design is a plus.
- Self-motivated, adaptable, and comfortable in a fast-paced, evolving startup environment.
Benefits
- Unlimited PTO
- Health, dental, and vision insurance
- Health and Wellness Stipend
- Tech Stipend
- Co-working Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliancequality assurancetraining designproject managementdata analysisreportingauditcare planningdocumentation practicesperformance monitoring
Soft skills
organizational skillsleadershipadaptabilityself-motivationcollaborationcommunicationchange managementculturally responsive trainingprioritizationproblem-solving