Vice President

• Establish, document, and communicate the CIAM & CPM strategy, roadmap, capabilities, policies, and procedures to key stakeholders
• Drive deep engagement in formulating the strategy to ensure it meets needs of the various stakeholders
• Communicate the CIAM & CPM vision at all levels of the organization and drive robust change management to ensure healthy adoption
• Partner closely with cybersecurity, legal & privacy, IAM, and engineering leadership to evolve maturity of the CIAM architecture
• Translate the envisioned digital experience into an optimal technology platform, supplemental tools, integrations, analytics and reporting across the CIAM ecosystem
• Leverage composability principles to ensure ease of identity implementation for new product or services
• Maintain up-to-date knowledge of current and emerging CIAM technologies/trends and understand how they can be leveraged to meet the needs of the business
• Act as a mentor providing guidance to all team members on technical and architectural issues
• Detailed knowledge of tools, technologies and processes in the CIAM & CPM space
• Expert level knowledge of CIAM & CPM lifecycle in both B2C and B2B use cases
• Strong experience with the following toolsets – Okta Customer Identity Cloud, Cassie, Auth0, Azure AD B2C and other industry leading CIAM solutions
• Experience implementing single tenant/multi-tenant solutions, federation, SSO, and passwordless authentication
• Ability to think strategically and make collaborative decisions
• Ability to confidently articulate business risks and technical challenges to stakeholders
• Strong interpersonal skills, with the ability to work with many levels of management and across multiple lines of business and corporate functions
• Have a global perspective: Taking a broad view when approaching issues using a global lens
• Manage complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Be able to optimize work processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Be organizational savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Communicates quickly, clearly, concisely, appropriately and intelligently
• Strong analytical skills
• Strong awareness of the latest trends in the CIAM space
• Advanced knowledge of software design and modeling, and associated tools
• Advanced knowledge of current application design patterns such as microservices and event driven architecture

VP CIAM Technology

Vice President – Smart Cloud

Vice President – Emerging Technologies

Relationship Associate, VP

Loan Documentation and Processing Manager – AVP