Customer Support

• Be the first point of contact for new customers (via chat, email or phone).
• Support SIM activations, contract activations and the start of new plans.
• Assist with porting requests, number transfers and technical activation questions.
• Accurately perform data updates, service requests and contract starts in our systems.
• Clearly explain the next steps when an activation cannot be completed immediately.
• Use your sales affinity to recommend and place suitable add‑ons on an inbound basis.

Customer Service Representative — O2 Activation (Remote)

Project Support Specialist

Customer Service Manager, German Speaking

Senior Customer Service Manager – English Speaking

Customer Support Specialist, German and English Speaking