Account Manager

• Lead key categories of Personal Wash (Globally – Bar Soaps, Shower gels, Liquid Hand washes) and Surface & Toilet Care (Global) with strategic planning and execution to drive business growth in line with ambition.
• Grow category business by managing top and bottom lines in line with business ambitions.
• Deliver on key KPI’s – Business growth, Business Retention, Win Rates, Innovation and Trends.
• Global Project Management with cross functional team leadership and in close coordination with global category development lead directing and managing the global projects.
• Supporting & guiding the regional teams to deliver on regional projects (Defence /Attack).
• Innovation development in close coordination with the Global Commercial lead and the technology and development stakeholders.
• Cultivate and manage customer relationships across Fragrance Management, R&D, Marketing functions (across regions and time zones) to identify/create new opportunities and to ensure a significant win rate in targeted attack/defence briefs.
• Internal stakeholder management – creative teams, technology teams, innovation teams, regional teams, to coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of resources to deliver best-in class output.
• Negotiate pricing agreements within guidelines.
• Manage supply chain, credit management, pricing,budget etc.
• Manage and resolve customer complaints and ensure prompt resolution.
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.

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