Gills Point S Tire & Auto Service

Accounts Receivable

Gills Point S Tire & Auto Service

full-time

Posted on:

Location Type: Hybrid

Location: The Dalles • Oregon • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Each day, process and post incoming customer payments
  • At end of each day, reconcile and review accuracy of payment postings
  • Make sure client accounts are accurate and up to date
  • Collaborate with internal teams as needed (sales, support, finance) to ensure smooth processing of transactions
  • Communicate with clients via e-mail or phone to:
  • Answer questions about the customer’s account balance
  • Send invoice copies and account information as requested
  • Explain company policies about billing and payment options
  • Call clients with overdue balances to provide friendly reminders
  • Maintain accurate records of client communications and account updates
  • Resolve payment issues/disbursements, based on client circumstances and internal guidelines
  • Follow the company’s collections processes on overdue accounts

Requirements

  • 3 - 5 years of experience in billing, collections, sales, or customer service
  • Excellent phone presence and communication skills—you’re confident, clear, and kind
  • Good writing skills
  • Strong attention to detail and good organizational habits
  • Comfortable with spreadsheets, billing platforms HITS or willing to learn
  • Bilingual or multilingual skillls
Benefits
  • Paid time off
  • Stable working hours
  • Excellent Training – with opportunities for training and career advancement
  • Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits are available after 60 days.
  • Competitive wages
  • 401(k) savings plan with company match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
billingcollectionscustomer serviceaccount reconciliationpayment processingrecord keepingdisbursement resolutioninvoice managementattention to detailorganizational skills
Soft skills
communication skillsphone presencewriting skillscollaborationproblem-solvingcustomer interactionfriendly demeanoradaptabilitytime managementmultilingual skills