People Operations

• Handle all employee relations issues raised in the department, escalating to the Department Head and Director, People as needed.
• Investigate and resolve employee concerns in a fair and timely manner.
• Act as an advisor to the Department Head with respect to personnel matters.
• Support the department performance evaluation cycles, working with Learning and Performance to identify opportunities for process improvement and ensure department compliance.
• Coordinate with firm and department Learning and Development teams to ensure a positive development environment for learners at all levels.
• Coach leaders on effective feedback and career development strategies.
• Work with the Department Head and Director, People on department workforce planning and succession plans, helping identify key talent and talent gaps, execute talent management programs and develop management and leadership capabilities.
• Support employee engagement within the departments, using best practices seen across the Firm to foster a positive and inclusive work culture.
• Coordinate with department onboarding lead to ensure seamless integration of new hires, including support with Career Advisor pairings and new hire buddies.
• Serve as a trusted advisor to leaders, providing insights and recommendations on people related matters that affect the department’s overall performance.
• Be an active participant on the leadership teams as well as the People team, where it needed.
• Provide content relating to people issues for the department meetings, leadership team meetings, and weekly department communications.

People Business Partner

Senior People & Culture Manager

People Operations Generalist

People Operations Business Partner

Associate Director, People Operations

Senior Director, Sales Specialists – People Protection