Product Manager

• Understands business and end-user needs; and can identify and prioritize features to be delivered to meet those needs
• Actively participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, the product vision, and user needs
• Demonstrate accountability by facilitating stakeholders’ inspection & reviews of delivered functionality, leading planning sessions to clarify priorities, and maintaining transparent communication throughout the development lifecycle
• Negotiate deliverables based on team capacity and learning and adapt plans iteratively to reflect evolving priorities and validated outcomes
• Develop near term rolling-wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes. Continuously refine the roadmap based on stakeholder input, delivery data, and validated learnings from actual product outcomes versus hypothesized value
• Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders. Use data and feedback to validate hypotheses, guide decision-making, and continuously improve product performance and valuable outcomes
• Leverage understanding of product strengths and weaknesses to maximize value delivery, identify opportunities for enhancement, and inform stakeholders of potential process improvements and strategic possibilities
• Analyze end user feedback and operational metrics, to identify and understand product needs
• Direct and oversee the lifecycle of one (1) or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders to balance functional and non-functional needs. Operate with oversight, ensuring a steady flow of user stories ready for development one (1) to two (2) weeks in advance
• Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective, enabling the product development team to deliver high-value outcomes. Define features and epics to communicate alignment with business objectives and to establish the scope of development that supports strategic goals
• Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain the product’s relevance and stability over time. Proactively prioritize non-functional backlog items—such as performance, scalability, and maintainability—to support sustainable development and long-term product health
• Manage vendor relationships to the extent of assisting with the review of contracts alongside the business stakeholder

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