General Manager
Gerber Collision & Glass
full-time
Posted on:
Location Type: Office
Location: Merrillville • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Ensure consistent execution of WOW (Wow Operating Way) plan
- Prepare and manage the annual and monthly operating budget of the collision center
- Forecast, target and track monthly sales, profit and expense objectives
- Deliver formal annual performance reviews and informal monthly performance reviews
- Monitor and maintain all A/P and A/R relating to the Collision Center
- Maintain a clean and organized repair facility at all times
- Monitor all maintenance required for all shop equipment, including the paint booth
- Provide training for all staff as necessary
- Ensure all staff wear proper safety gear and adhere to dress code
- Open and close the facility daily as per established procedures
- Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
- Manage all estimates to ensure labor mix is within established standards
- Manage store capacity
- Lead and manage all repair facility personnel
- Facilitate monthly Health & Safety and staff meetings
- Attend monthly managers meetings
- Attend training, information sessions and workshops recommended by Senior Leadership Team
- Store CSI performance review and follow up within 24 hours.
Requirements
- Post-Secondary Education or equivalent
- Proven leadership experience in a collision repair environment or similar role
- Attention to detail and a high degree of accuracy
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing
- Ability to motivate others utilizing effective coaching tools and management skills.
Benefits
- Qualify for Quarterly Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementsales forecastingperformance reviewsaccounts payableaccounts receivablestaff trainingrepair facility managementproduction managementcapacity managementcollision repair
Soft skills
leadershipattention to detailclient experienceverbal communicationwritten communicationcoachingmotivationorganizational skillsteam managementproblem-solving
Certifications
Post-Secondary Education