Genpact

Human Resources Operations Payroll Specialist – Domain Trainee – Dutch

Genpact

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇷🇴 Romania

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Job Level

Entry Level

About the role

  • Provide consistent and professional support to associates, across EMEA region, enquiries, and requests thru case management tools.
  • Support of HR in the HR administrative function and payroll.
  • Is the primary point of contact between HR and employees
  • Provides support to colleagues within the HR division
  • Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
  • Maintains complete, accurate and timely employee records based on real time requests
  • Oversee and verify employee database and personnel files
  • Assist employees in using the internal application for proper attendance recording, including vacation requests and unpaid leaves
  • Provide information and guidance to company employees on labor legislation and salary calculations
  • Handle HR requests via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
  • Schedule and run the assigned client payrolls by following standard operating procedures
  • Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
  • Highlight and escalate relevant matters that may impact the running of client payrolls
  • Create and/or update process documentation (SOP, process maps, templates)
  • Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team

Requirements

  • Proficient Dutch(B2), both in writing and speaking and English B2
  • Knowledge of French labor law and payroll
  • Very good knowledge of HR tools and processes
  • Excellent customer service skills
  • Analytical and problem-solving skills.
  • Bachelor / Master´s degree.
  • Knowledge of social law
  • Prioritization capability
  • Privacy management
  • Knowledge of MS office applications: Word, Excel, Outlook.
  • Professional background involving problem solving and dealing with internal customers.
  • Ability to work with confidential/sensitive data
Benefits
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR administrative functionpayroll managementemployee lifecycle managementattendance recordinglabor legislationsalary calculationsprocess documentationprocess improvementanalytical skillsproblem-solving skills
Soft skills
customer service skillsprioritization capabilityconfidentialitycommunication skillsprofessionalism
Certifications
Bachelor's degreeMaster's degree