National Medicare Sales Trainer
Genpact
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop, implement, and manage national training programs focused on Medicare and related health insurance products.
- Create and deliver engaging training content in both English and Spanish leveraging diverse instructional methods, live workshops, webinars, and digital modules.
- Ensure all materials are compliant with CMS and carrier standards and reflect current product offerings and market updates.
- Equip agents with the knowledge and confidence to sell and service Medicare products effectively, with special emphasis on cultural alignment and communication in the Spanish-speaking market.
- Conduct in-person and virtual training sessions to improve agent proficiency in compliance, sales processes, and client engagement.
- Measure training impact using feedback, assessment scores, and performance data to identify opportunities for improvement.
- Partner closely with Sales, Marketing, Compliance, and Product teams to align training initiatives with Agility's strategic direction.
Requirements
- Bilingual proficiency: Fluent in English and Spanish (spoken and written).
- Minimum 5 years of experience in sales training, learning & development, or education-preferably within insurance, Medicare, or healthcare sectors.
- In-depth knowledge of Medicare and Medicare Advantage products.
- Strong presentation, communication, and facilitation skills with the ability to engage diverse audiences.
- Demonstrated success in curriculum design and adult learning methodologies.
- Ability to travel as needed for national training events, conferences, and partner meetings.
Benefits
- Comprehensive benefits package (medical, dental, vision, 401(k), etc.)
- Opportunities for professional growth and development through ongoing training and industry certifications.
- A collaborative and supportive work culture that values innovation, integrity, and teamwork.
- The chance to lead and optimize a key function within a rapidly growing FMO, contributing to the success of agents and partners nationwide.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
curriculum designadult learning methodologiestraining content developmentsales trainingperformance measurementcompliance trainingagent proficiency improvementdigital training moduleswebinarslive workshops
Soft skills
bilingual proficiencypresentation skillscommunication skillsfacilitation skillscultural alignmentengagement with diverse audiencescollaborationfeedback utilizationadaptabilityconfidence building