Director

• Develop and implement departmental goals for RMC optimization, ensuring alignment with business objectives.
• Lead the execution of annual plans for revenue cycle improvements, focusing on measurable financial and operational results.
• Directly manage and mentor managers and team leads across billing, market access, government affairs, with influence on client services, product & technology, and operations.
• Build high-performing teams through recruitment, coaching, professional development, and succession planning.
• Foster a culture of accountability, innovation, and continuous improvement.
• Coordinate cross-functional teams to implement process improvements, best practices, and technology solutions for program optimization.
• Drive adoption of new processes and technologies, ensuring timely and accurate reporting and analytics.
• Oversee the implementation of data-driven solutions, ensuring timely and accurate reporting, analytics, and performance measurement.
• Act as the primary liaison for internal and external stakeholders, ensuring alignment on program objectives, progress, and outcomes across Market Access, RCM, and Government Affairs.
• Present regular updates to senior leadership, highlighting key metrics, risks, and strategic recommendations.
• Proactively identify and mitigate risks, ensuring compliance with regulatory requirements and industry standards across all program domains.
• Resolve or escalate issues promptly to minimize impact on project timelines and organizational goals.

Senior Director, Program Strategy – Optimization

Consulting Director, Healthcare Technology Management

Managing Director

Partnership Director

Regional Director – PIP

Pharmacy Director