Sales Engineer

• You’ll become a subject-matter expert on Salesforce DevOps and on Gearset, providing support and advice to users as they implement our product and embed it into their teams.
• You’ll run tailored product demos and guide technical discussions, confidently advising on everything from the intricacies of Git-based development to configuring continuous integration pipelines.
• You’ll demonstrate how Gearset solves user’s challenges and ensure they receive world-class customer support.
• You’ll work in a cross-functional team of developers, salespeople and marketers.
• Your close user contact will also feed into our ongoing product development and be the voice of users throughout the company.
• Work closely with our sales teams to maximise opportunities by building tailored plans that speak to the needs of our users and demonstrate the value of Gearset
• Debug complex issues and provide world-class technical support by developing a deep understanding of Gearset, Salesforce, our users and their challenges
• Provide consultative advice to our customers on best practices in DevOps and how to implement them with Gearset
• Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction
• Help improve the technical knowledge of our sales team, coaching them on new developments within Gearset and the wider Salesforce ecosystem
• Influence product development by working closely with our product, marketing and sales teams to collect and digest user feedback
• Maintain a laser focus on quality, with top-notch written and spoken communication
• Keep abreast of our competition, product development and changes to the ecosystem
• Contribute to our support documents to ensure they’re clear and accurate and research and write new content to fill any gaps

Sales Engineer

Senior Sales Engineer

Sales Engineer

Senior Sales Engineer

Sales Engineer