Manager

• Serve as a liaison between internal/external organizations and assigned customer(s)
• Own the customer relationship and customer communication
• Develop and own site customer communication plan
• Coordinate and facilitate regular "Customer meetings"
• Oversee Gas Power warranty and applicable commercial considerations
• Responsible for developing outage scope and communicating scope to the field services team
• Drive all emergent/forced outage matters to resolution
• Prepare, organize, and facilitate planning meetings

Customer Portfolio Manager – Power Outage Management

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