Customer Portfolio Manager
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $119,600 - $199,400 per year
Job Level
Mid-LevelSenior
About the role
- Serve as a liaison between internal/external organizations and your assigned customer(s)
- Own the customer relationship and customer communication
- Contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity
- Develop and own site customer communication plan
- Coordinate and facilitate regular "Customer meetings" reviewing open items and action plans
- Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise
- Be responsible for developing outage scope/communicating scope to the field services team
- Provide leadership in owning and driving all emergent/forced outage matters to resolution
- Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings, and outage milestone meetings
Requirements
- Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
- Minimum of 5 years of related Power Outage Management or Technical Field with Heavy Duty / Gas Turbine/and or Steam Power experience
- Ability to travel up to 25% of the time to various sites in Michigan and Northern Illinois
- Must be legally authorized to work in the United States
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach, a 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
- Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Power Outage ManagementTechnical Field experienceHeavy Duty experienceGas Turbine experienceSteam Power experienceP&L managementCustomer communication planningOutage scope developmentMeeting facilitationAction plan coordination
Soft skills
LeadershipCommunicationOrganizational skillsInterpersonal skillsProblem-solvingCustomer relationship managementStrategic thinkingFacilitationCollaborationNegotiation
Certifications
Bachelor’s DegreeAssociates Degree7 years of experience in power generation industry