Operations

• Act as a mentor, content-provider and business advisor for the client members.
• Must be a proficient coach for CTO's/ I&O leaders as well as participate in the following phases of the member lifecycle: service kick off, delivery, and renewal all focused on global organizations with significant scale and complexity.
• Manage a portfolio of 25-30 clients, typically Infrastructure & Operations leaders reporting to CIOs, from global Fortune 500 organizations.
• Deliver value through regular briefings, a mix of on-site and virtual workshops, roundtables, webinars and by attending relevant Gartner events, etc.
• Collaborate with several internal Gartner teams to ensure value is delivered; these can include Sales teams, Analysts, Client Managers, and your peers across other EITL domains.
• Responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.
• This is a predominantly home-based role, where you will operate as an individual contributor managing your own desk and other administrative tasks; you will be delivering value to your client portfolio in a virtual manner.

Executive Partner – Infrastructure & Operations Advisory

Technical Operations Engineer – 3rd Line

Director of Central Operations

Group Operations Management Information Assistant

Group Operations Management Information Assistant