Gartner

System Administrator

Gartner

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Florida, Texas • 🇺🇸 United States

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Salary

💰 $62,000 - $87,000 per year

Job Level

Mid-LevelSenior

About the role

  • Drive critical requirements discussions, managing dependencies across multiple functional areas
  • Elicit and document business and functional requirements using a variety of interview techniques
  • Partner with VC, Sales, IT and other business stakeholders to develop, document and optimize processes to effectively support the VC Support Team’s key objectives.
  • Transform business requirements into detailed User Stories and clearly defined acceptance criteria that engineers can consume.
  • Decompose high-level information into details, abstract up from low-level information to facilitate a general understanding.
  • Schedule and lead meetings to identify issues and fixes for projects
  • Suggest, implement, and test system and process enhancements as needed
  • Participate in data integration and migration solutions
  • Participate in UAT testing and deployment
  • Develop Service Now and Anaplan model documentation and SOP’s
  • Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
  • Serve as an architectural SME for large-scale connected planning solutions
  • Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis and complete full reconciliation to guarantee accuracy
  • Understand multiple internal areas of business (Sales, Finance, Territories, etc.) to research, analyze, and resolve potential issues
  • Coordinate and complete additional projects as requested, partner with Variable Compensation to administer beginning of year and ongoing new hire quota setting for a global sales force

Requirements

  • Demonstrated experience as a System Administrator
  • Experience working in Service Now or other ticketing systems.
  • Service Now and Anaplan model building experience a plus
  • Demonstrated knowledge of a formal system implementation methodology, Agile or similar
  • Ability to work in both a team and individual contributor environment
  • Unwavering professionalism and executive presence
  • Excellent written and verbal communication skills
  • Innate problem-solving ability, ability to dig deep, persevere, overcome obstacles to solutions/analysis
  • Ability to efficiently gather data, perform quantitative and qualitative data analysis, and succinctly communicate analyses in a language understood by business leaders across multiple disciplines within an organization
  • Ability to self-prioritize responsibilities, possibly by end goal, result, and manage to completion
  • Takes complete ownership in areas of key responsibilities and has a strong desire to be the subject matter expert of your domain.
Benefits
  • An upbeat, positive culture.
  • Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values
  • Limitless growth. We work with you to help you meet your goals and advance within the company
  • Encouragement to be innovative and challenge status quo
  • Exposure to industry leading training and development
  • Performance based recognition and rewards

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business requirements elicitationUser Stories developmentdata integrationUAT testingdata quality checksroot cause analysisService NowAnaplanAgile methodologyquantitative data analysis
Soft skills
problem-solvingcommunicationteam collaborationself-prioritizationownershipprofessionalismexecutive presenceanalytical thinkingadaptabilityleadership