Operations

• Lead a nationwide team of pharmacists, pharmacy technicians, and operations managers responsible for prior authorization and utilization management programs.
• Oversee clinical review workflows, formulary and PDL adherence, and performance outcomes across multiple PBM clients.
• Serve as the strategic operations lead and clinical subject matter expert for all utilization management programs.
• Partner with client leadership to ensure service excellence, compliance, and alignment with contractual obligations.
• Implement data-driven strategies to enhance efficiency, quality, and member outcomes across all pharmacy operations.

Director of PBM Prior Authorization Operations

Associate Manager, Strategy & Operations – Fraud

Senior Global Operations Manager

Operations Engineer

ABA Regional Operations Manager

Operations Manager