Engineer

• Monitor, secure, and protect the Air Force and Central Command global networks
• Provide advanced function administration to all management systems and operational networks
• Troubleshoot, maintain, and manage all Core Services technologies and devices
• Ensure support includes administration of the central management systems, operational networks and AOL (Alternate Operating Location) pre-deployment network configurations
• Respond to CRITICAL network outages within 60 minutes or a PRIORITY network outage within three hours of contractor notification
• Ensure Core Services support the implementation of technical solutions, discovery of system inefficiencies and performance of advanced administration on virtualization servers
• Perform installation of hardware and software consisting of VMware, SAN and computer components
• Recommend fixes and enhanced system configuration information to leadership and upon approval, perform proposed fixes
• Perform administrative maintenance, configuration and troubleshooting actions on a variety of commercial software suites
• Provide all recommended fixes to include enhanced network server and virtual configuration to the COR or Government shift lead
• Perform upgrades and daily maintenance of hardware and software consisting of UNIX®, Microsoft® and VMware® operating systems, physical workstations, Zero®-client workstations, computer, printers, KVM switches, gigabit Ethernet, and other network and computer components
• Ensure the physical servers, workstations, and virtual infrastructure are secure
• Ensure the latest software patches are installed and properly configured established standards to minimize the potential of unauthorized intrusions
• Document hardware/software logs, operating procedures, and all maintenance actions performed
• Develop and maintain work center specific training programs, and train government employees in the work center
• Notify COR and Government shift lead of a system Hazardous Condition (HAZCON) situation or unscheduled outage within 15 minutes of discovery, and updated approved procedures
• Ensure all outages, scheduled or unscheduled, are tracked in accordance with approved procedures within 15 minutes of occurrence
• Ensure continuous updates to outages are conducted in accordance with approved procedures and policies
• Utilize approved trouble ticketing systems to document all DCO (Defensive Cyber Operations) Tools maintenance actions, user account actions and other user/system support
• Maintain accurate trouble tickets with no more than three instances per quarter in which trouble tickets documenting who, what, when, and fix actions are not opened within 24 hours of initiation and closed within 24 hours of completion
• Travel to perform maintenance and installation, as required

Junior Virtualization Engineer

Engineer I – Hydrology, Hydraulics