Customer Service Officer
Frasers Property Limited
full-time
Posted on:
Location Type: Office
Location: Causeway Point • 🇸🇬 Singapore
Visit company websiteJob Level
Mid-LevelSenior
About the role
- To provide customer service at the retail mall, such as answering shoppers' enquiries, processing gift redemptions, and partner redemptions.
Requirements
- Provide excellent customer service to internal and external customers
- Assist in the execution of shopping mall’s promotion and redemption programmes
- Handle all customers’ enquiries and provide assistance
- Ensure that the redemption process during the advertising and promotion campaign period is carried out properly
- Provide administrative support to the Management Office whenever necessary
Benefits
- Customer centric personality and positive attitude
- Prior Customer Service Officer experience in retail mall will be highly preferred
- Good communication skills
- Able to work retail hours and shift work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationadministrative supportproblem-solvinginterpersonal skills