Ford Motor Company

Parts and Service Analyst Intern

Ford Motor Company

internship

Posted on:

Location Type: Hybrid

Location: Oakville • 🇨🇦 Canada

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Job Level

Entry Level

About the role

  • New projects based on 2026 work streams in areas such as: parts discount programs, new channels for parts sales.
  • Complete a full content review of the Ford of Canada Parts and Service Marketing FMCDealer dealer website and work with the product category managers on rearranging / updating its content.
  • Assist the Accessories Manager on various initiatives, for example: Dealer Satisfaction Survey prep, communication, and report-out, and perform analysis on eCommerce performance to help identify opportunities.
  • Support the Customer Experience (CX) Team with planning and implementation of quarterly projects on Ford Guest Experience, Learn & Drive, Mobile Service, Pickup & Delivery, and Ford Rewards
  • Use the OneCX Guest Feedback Platform to identify trends and opportunities on customer satisfaction
  • Liaising and collaboration with internal stakeholders (Ford Protect, Quick Lane, Wholesale, Accessories, and Ford Parts Brand) to understand their needs to support overall department goals
  • Assist with the maintenance of our Dealer platforms (b2b, b2c, and eCommerce)
  • Administrative support including annual internal control requirements - MCRP (Modular Control Review Program)

Requirements

  • Undergraduate or Graduate degree (B.Comm, BBA, MBA or equivalent) in progress
  • Applicants will be required to provide current transcripts
  • Applicants are required to be returning to school in the Fall
  • Proficient in Microsoft Excel, Word, PowerPoint
  • Candidates must be available May to August 2026
  • PREFERRED QUALIFICATIONS:
  • Demonstrated communication, interpersonal, and analytical skills
  • Ability to work independently and manage time effectively
  • Ability to deliver assignments with a value-add mind-set
  • Automotive work and previous work experience considered an asset

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft ExcelMicrosoft WordMicrosoft PowerPointeCommerce analysiscontent reviewdata analysis
Soft skills
communicationinterpersonal skillsanalytical skillstime managementindependent workvalue-add mindset