FoodChain ID

PMO, Program Manager

FoodChain ID

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Establish and enforce program governance standards, including structured reporting with KPIs, stoplight dashboards, and financial tracking
  • Ensure all projects adhere to FoodChain ID’s governance requirements, including up-to-date deliverables, schedules, and risk logs
  • Conduct regular project health reviews and enforce accountability for timely and accurate status updates
  • Analyze project data to identify trends and systemic issues requiring escalation or intervention
  • Evaluate key delivery metrics, including Schedule Performance Index (SPI), budget consumption, budget estimation, milestone adherence, and scope stability
  • Partner with Project Managers to assess delivery risk and mitigation plans
  • Provide portfolio-level reporting on project health to senior leadership and cross-functional stakeholders
  • Identify high-risk projects through performance data and qualitative review
  • Facilitate risk assessments and ensure that mitigation strategies are documented, monitored, and reported
  • Support escalation management and coordinate with relevant leaders to drive resolution
  • Drive consistency and quality across all project reporting and documentation
  • Capture lessons learned and integrate findings into updated governance frameworks
  • Recommend process improvements and best practices to increase predictability and reduce delivery risk
  • Build and maintain trusted relationships with customer executives to align program delivery with customer business priorities
  • Demonstrate program progress in terms of business value delivered, not just milestones achieved
  • Lead and align cross-functional teams (consulting, product, support, and customer stakeholders) under a unified program plan
  • Ensure projects deliver the expected customer value from FoodChain ID’s products and services
  • Provide a consistent and unified narrative to customers on program health, risks, and achievements

Requirements

  • 7+ years program or project leadership experience in software or technology, with at least 3 years in professional services project delivery
  • Strong understanding of project management methodologies (PMP or similar certification preferred)
  • Demonstrated success in managing strategic, multi-workstream programs with executive-level stakeholders
  • Strong skills in program governance, risk management, and customer relationship management
  • Excellent communication and facilitation skills with the ability to influence without direct authority
  • Experience with enterprise software delivery and product roadmap alignment strongly preferred
  • Ability to operate in a matrixed organization with high visibility and accountability
  • Bachelor’s degree or equivalent experience required; advanced degree preferred.
Benefits
  • 10-15% travel as customer projects demand

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program governanceproject management methodologiesrisk managementfinancial trackingSchedule Performance Index (SPI)budget estimationmilestone adherencescope stabilitydata analysisprocess improvements
Soft skills
communicationfacilitationinfluence without authorityrelationship buildingaccountabilityleadershipcollaborationproblem-solvingstrategic thinkingadaptability
Certifications
PMP