Technical Writer

• Generating & managing technical documentation for developer experience/Open source public site
• Supporting Open Source community engagement & building out resources for the developer experience
• Comfortable collaborating with both engineers and designers to extract information to ensure informational accuracy in documentation
• Capable of creating or contributing to style guides, governance flows and other documentation guidelines
• Establishing info architecture for technical documentation within GitHub, GitBook & Confluence utilized across team & stakeholders
• Proactively and appropriately escalates issues to teammates and leadership in a timely manner. Able to facilitate decision making conversations with stakeholders and drive to a conclusion. Identifies potential problems before they arise. Engages in continuous improvement activities.
• Adapts to rapidly evolving, ambiguous situations in a constructive manner, working cross-functionally and seeking support to improve the environment for the team. Able to adapt priorities in changing or ambiguous circumstances with guidance from workstream & program leaders.
• Strive to exceed client expectations. Foster reputation with the client for collaboration, escalating issues early & with proposed solutions aligned with program objectives.

Technical Writer

Senior Technical Writing Specialist

Staff Technical Writer

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Technical Writer